Tailored business solutions and developmental experiences for the acquisition of “people skills” required for business success and individual career advancement.

About Steve Flannes: Practical, Tangible Business Solutions

My background combines a unique collection of leadership, management, and project leadership positions, with original training as a psychologist, to create a career focused on assisting individuals, teams, and organizations in improving their effectiveness in the area of work-relevant people skills.

Two beliefs form the foundation for all of my work:

  1. Practical “people skills” will only increase in importance for professionals as the world of work continues to rapidly change towards ever increasing levels of complexity, virtual teams, cross cultural influences, and the expansion of supply chain driven work models.
  2. Those professionals with these practical people skills will be the ones who thrive best in completing excellent work and will also be the ones with the most career choices available.

It is no longer acceptable to be technically excellent but “people skill” poor or mediocre.

Many Different Work Experiences
Prior to forming Flannes & Associates, I held a number of director level operations and project management positions in industries such as healthcare, consulting, and managed behavioral healthcare.

In my consulting work, I have worked across a broad cross spectrum of industries, as well as working with individuals from all levels of organizations, from front line employees to chief executive officers. I have worked with companies representing industries such as:

  • Aerospace
  • Electronics
  • Software
  • Manufacturing
  • Financial Services
  • Insurance
  • Professional service firms
  • Engineering
  • Biotech
  • Public organization and private universities
  • Natural resources

Affiliation Relationships

I have enjoyed developing long-term affiliation relationships with organizations whose work complements mine. For a number of years, I have been affiliated with the Project Management Institute (, presenting talks and seminars to PMI groups on regional, domestic, and global levels. And since 1986, I have also been a consulting psychologist for the international career transition firm, DBM (, providing individual, tailored career assessment services and executive coaching to over 1,200 individual professionals, from mid level managers up to chief executive officers.

Writing, Training, Teaching

I am the author of books, papers, and professional presentations that reflect my various interests (See Publications).

I have conducted seminars on “people skills” to technology and project professionals in:

  • United States (many cities and states)
  • Canada (Vancouver, Ottawa, Toronto, Regina, and Montreal)
  • United Kingdom (London)
  • Ukraine (Kiev)
  • Poland (Warsaw: November, 2010)
University teaching and consulting

  • University of Notre Dame (graduate level)
  • University of the Pacific (professional development division)
  • University of California, Berkeley (professional development studies: Extension program)

Biographical Overview
Listed below are some of the key biographical details that reflect my background, experience, and capabilities:

Previous leadership positions

  • Operations manager, venture funded, managed behavioral heath care start up organization
  • Program and project manager for consulting firms
  • Program and operations director for health care delivery organization

Professional education

Ph.D., Clinical Psychology:
  • California School of Professional Psychology, Los Angeles, CA

Licenses and certifications

  • Licensed psychologist: State of California (previously licensed in Indiana)
  • Certificate of Professional Qualifications in Psychology (CPG), Association of State and Provincial Psychology Boards
  • Registered Education Provider (R.E.P.), Project Management Institute
  • Certified in Myers-Briggs Type Indicator (MBTI), STEP II, assessment technology
  • Certified in Leadership 360 executive assessment process, Management Resource Group (
  • Approved assessment professional, OPP Limited, Oxford, United Kingdom

Professional memberships

  • Member:  Project Management Institute (PMI)
  • Member:  American Psychological Association

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Tel: 510.339.7095